Assessing Creative Concepts with Generative AI: A Case Study

Using AI to Assess Creative Concepts (HANDOUT 2)
This case study, "Using AI to Assess Creative Concepts (HANDOUT 2)," authored by Kimberly Whitler, delves into the practical application of generative AI in the realm of marketing and creative decision-making. The central narrative follows Julie Daum, the Chief Marketing and Communications Officer at the University of Virginia Darden School of Business. Daum is tasked with evaluating three distinct creative concepts developed by an external marketing agency, Yes&, for Darden's upcoming marketing campaign.
The Challenge: Evaluating Creative Concepts with AI
The core of the case lies in Daum's dilemma: how to effectively integrate stakeholder feedback with insights derived from generative AI to select the most impactful creative concept. This process aims to advance Darden's brand and reputation. Students are prompted to utilize generative AI to gather feedback on the presented creative concepts and subsequently formulate their own recommendations.
Key Learning Objectives
Through this case, students are expected to:
- Assess the Utility of AI in Creative Decision-Making: Understand how AI can assist in evaluating creative output and providing actionable feedback.
- Integrate AI and Stakeholder Feedback: Learn to synthesize insights from both AI and human stakeholders to arrive at optimal recommendations.
- Identify Potential Drawbacks and Limitations of AI: Recognize the challenges and potential pitfalls associated with relying on AI for creative processes.
- Determine Factors Influencing AI Feedback Effectiveness: Analyze what makes AI-generated feedback more or less valuable in a marketing context.
- Explore Broader Implications of AI in Marketing: Consider the wider possibilities and limitations of using AI across various marketing functions.
Target Audience and Course Suitability
This case is designed for a diverse audience, including:
- Undergraduate Students: Providing an introduction to AI in marketing.
- MBA Students: Offering a deeper dive into strategic AI implementation.
- Executive Education Programs: Equipping professionals with practical AI insights.
It is particularly suitable for courses focusing on:
- Core Marketing
- Brand Management
- Promotions
- Marketing Strategy
- Advertising
- AI in Marketing
Product Details
- Product #: UV9036
- Pages: 6
- Publication Date: August 07, 2024
- Source: Darden School of Business
- Price: $5.00 (USD)
Formats Available
The case is available in multiple formats to cater to different learning preferences:
- Audio MP3
- Audio M4A
- Audio CDROM
- Audio Cassette
- Bundle
- DVD
- Event Live Conference
- Event Virtual Conference
- Word Document
- Electronic Book
- Enhanced Electronic Book
- ePub
- Financial
- Ebook
- Hardcover/Hardcopy
- Hardcover/Hardcopy (Color)
- Hardcover/Hardcopy (B&W)
- Web Based HTML
- Kit
- License
- Magazine
- Mobi
- Multimedia CDROM
- Multimedia Windows Media
- Paperback Book
- Paperback/Softbound
- Paperback/Softbound (Color)
- Paperback/Softbound (B&W)
- Registration Fee
- Short Run
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- Video CDROM
- Video DVD
- Video Flash
- Video VHS (NTSC)
- Video VHS (PAL)
- Video Real Player
- Microsoft Excel Spreadsheet
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Languages Available
The case is also available in various languages:
- English
- Spanish
- Chinese
- Danish
- French
- German
- Japanese
- Portuguese
- Polish
- Russian
- Slovak
- Traditional Chinese
Copyright Permissions
Users are reminded that copyrighted PDFs are for individual use only. To share the PDF with a team, additional copies must be purchased. Quantity pricing is available for bulk purchases:
- 1-9 Copies: List Price
- 10-49 Copies: 10% Discount
- 50-499 Copies: 15% Discount
- 500+ Copies: 20% Discount
Related Products
The case is part of a series and has related products:
- Using AI to Assess Creative Concepts (HANDOUT 1): A supplement to the main case.
- Using AI to Assess Creative Concepts: The original case study.
- Should Companies Use AI to Assess Job Candidates?: A related HBR Digital Article.
Conclusion
"Using AI to Assess Creative Concepts (HANDOUT 2)" provides a valuable, real-world scenario for students and professionals to explore the evolving role of AI in marketing. It encourages critical thinking about how to leverage AI effectively while understanding its limitations, ultimately preparing users for the future of AI-driven marketing strategies.
Original article available at: https://store.hbr.org/product/using-ai-to-assess-creative-concepts-handout-2/UV9036